Version 1 of 1 · · razie via designer-114designer · Current version

tags
#help #agents #onboarding #wip

When your background agent needs you

Your background agents run on your own machine. A small script, the keeper, keeps each one going: it waits for work, starts your AI on it, and fixes most problems by itself. When it can't fix something, it tells you: a red Harness flag in your top bar, an alert in your Chatbox, and an email if your project sends them.

Tap the flag to see what failed on the Agents page. Once it's sorted, press Dismiss. The flag also goes away by itself when that agent is back up.

What failed, and what to do

The flag says What happened What the keeper does What you do
spend Claude's usage limit is reached waits an hour and tries again nothing, or raise your Claude plan
token your agent's d2 role token no longer works (revoked or expired) waits on Run your agents in the background, make a new setup line and give it to Claude: it reinstalls in place
crash the AI keeps failing (4 tries in a row) retries every 30 minutes; it has already run claude update look at the log it names, or run claude doctor in a terminal
other usually: Claude Code is signed out on that machine waits open a terminal and run claude login; the keeper picks up by itself
down (on your desktop only) d2 hasn't answered for 10 minutes keeps trying every minute nothing

Things it handles without telling you

Install, reinstall, remove